All Heatline products are designed to offer lasting satisfaction and efficiency and the Heatline aftersales and service team work hard to ensure that breakdowns are kept to a minimum.

It is important that if you are in warranty and you have problems with your boiler that you speak to your installer first to ensure that the faults are not as a result of an installation error.

In the event of you booking an engineer and the boiler fault has been caused by installation errors please note that a charge of up to £82.25 may be applied.

For out of warranty service calls please call 01773 596611.
For in warranty service calls please call 0870 609 2091.
For product registration calls please call 01773 596616.
For any technical enquiries please call the technical helpline on 0906 802 0253 – please note that all calls to this number are charged at 60p per minute from a BT landline but calls from mobile phones or other networks may vary.

For full terms and conditions click here.